ORDER
Q: How will I know if my order was received?
A: As soon as you place your order, you will receive a confirmation email. Keep a look out!
Q: I made a mistake on my shipping address, can I change it?
A: Yes, please send us an email at [email protected] ASAP so I can correct your shipping address. Please include "Incorrect Shipping Address" in the Subject Line so we can make the change for you & you can get your #NTS as soon as possible!
Q: Does my order come with tracking?
A: Yes! You will receive tracking in your email as long as you have used your Paypal account. (guest checkouts will also receive tracking but will not be notified) Please allow 2-3 days for your tracking to update. Thanks for your patience!
PRODUCT
Q: Is my #NTS bracelet adjustable?
A: #NTS bracelets are adjustable & fit most wrist sizes! To adjust your #NTS, carefully bend each side to fit to your wrist to your liking.
Q: What are your #NTS bracelets made of?
A: Each bracelet is made of high quality Stainless Steel & is lead free & hypoallergenic. *My Rose Gold & Gold are made of the same high quality Stainless Steel but plated with Gold.
Q: What colors do you offer?
A: I currently offer Silver, Rose Gold, & Gold.
Q: What does the #NTS mean on the bracelet & what does it stand for?
A: The #NTS means Note To Self & it is a way for our community to stay connected :) Use this hashtag on social media & wear your #NTS with confidence to share your own story to inspire!
Q: Do you do custom orders?
A: Unfortunately, I do not do custom orders but we are open to any suggestions of #NTS's that you would like to see in the near future!
Send me an email at [email protected] with the Subject line: Suggestions/recommendations! Feel free to share your story by telling me what that NTS means to you!
PAYMENT METHOD
Q: What payment options to you accept?
A: As of right now, the only form of payment I accept is Paypal.
SHIPPING INFO/RETURNS
Q: Where do you ship to?
A: Currently, we ship to the U.S ONLY but we are definitely looking to expand in the near future! Stay tuned!
Q: How long will my order take to ship?
A: Usually, your order will ship out within 3-5 business days upon placing your order. Due to the high volume of orders/holiday season please allow extra time for shipping. Thank you for your patience!
Q: Do you offer returns/exchanges?
A: No returns/exchanges at this time. If you have an issue with your order please contact me via email.